Customer Service Representative 11

Customer Service Representative

Customer Service Representative

National Bank of Canada
Baie-Saint-Paul, QC, Canada
1 day ago, Full–time


As a Customer Service Representative at National Bank, you’ll experience your desires and emphatically affect your own life as well as the existences of your clients and partners. With your gracious and well disposed approach, you’ll convey a group driven encounter to branch clients.

Your job
• Welcome clients when they show up and respond to their inquiries
• Assist clients with utilizing our financial applications and ABMs
• Pay attention to individuals’ requirements and survey circumstances
• Give counsel and deal made-to-quantify value-based, venture, funding and protection arrangements
• Assemble enduring business connections
• Guarantee client fulfillment and commitment
• Allude clients to your associates for their specific necessities
• Guarantee adherence to consistence and chance administration rules

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Branches are open one night out of every week, and some are open Saturdays. Various plans for getting work done are conceivable and will change contingent upon colleagues’ accessibility. This position reports to the Customer Service Manager. Consistently, you will work with a group of specialists had some expertise in speculation, credit, and home loan funding.

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Our group values enthusiastic individuals and intense thoughts. We cooperate to ensure our clients arrive at their objectives, and our associates live life to the fullest. We depend on our partners to share information and help each other.

Required Competencies

• Client care insight, comprehensive demeanor and receptiveness to variety
• Uplifting perspective and compassion for clients
• Capacity to convey actually in English and French

Favored Competencies
• Discipline, obligation to cooperation and enthusiasm to learn
• Interest in innovation and gifted in sharing information
• Capacity to adjust to various circumstances

Our preparation programs use hands on figuring out how to assist you with dominating your job. You can get to customized preparing content on such subjects as banking arrangements and the warning way to deal with help your continuous learning. You’ll likewise approach partners with a large number of mastery, experience and foundations to improve all parts of your turn of events.

In the wake of acquiring pertinent experience as a client care delegate in branch, numerous choices will be accessible to you. For instance, you could progress in a similar job, get elevated or move to another district or branch. We offer many vocation open doors and empower interior portability.

Your advantages


Notwithstanding aggressive remuneration, we offer appealing advantages for yourself as well as your loved ones

After employing, you will be qualified for many advantages.
• Wellbeing and health program, including many advantages
• Adaptable gathering protection
• Characterized benefit annuity plan
• Worker Share Ownership Plan
• Worker and family help program
• Favored financial administrations
• Volunteer program
• Telemedicine
• Virtual rest center

These are only a couple of the many advantages we offer. We’ve carried out some of extra measures to guarantee your wellbeing, security and prosperity during the pandemic.

We’re putting individuals first

We’re a bank on a human scale that stands apart for its boldness, pioneering society, and energy for individuals. Our main goal is to decidedly affect people groups’ lives.

Our guiding principle of organization, nimbleness, and strengthening rouse us, and inclusivity is vital to our responsibilities. We offer a boundary free work environment that is open to all representatives.

We need our enlistment interaction to be completely open. In the event that you require facilities, go ahead and let us know during your most memorable discussions with us.

We invite all up-and-comers! What could you at any point bring to our group?

Prepared to experience your aspirations.

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